Refund Policy
Last updated: 1 November 2026
30 days to change your mind
If suave isn’t right for you, you can ask for a full refund within 30 days of your purchase.
How to ask for a refund
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
To ask for a refund, look up your order at paddle.net with the email address you bought with, or email [email protected] with your order number.
After a refund
The money goes back to the card or PayPal account you paid with. The serial key from that purchase is deactivated and stops working on your computers the next time they’re online.